A new initiative at Southern Water brings expert-validated alerts from Samotics into Skewb’s Vantage platform, giving control room operators a clearer view of asset health.
The collaboration connects Samotics’ SAM4 platform, which monitors pump and motor health using electrical signature analysis (ESA), to Skewb’s Vantage platform through open APIs. Now live in Southern Water’s control room, the integration lets teams check SAM4 alerts against other operational data without switching between systems.
Many water utilities draw condition monitoring and operational data from a growing number of separate systems. Control room teams often have to check several platforms manually to piece together the information they need, stretching resources and slowing response times.
Skewb’s intelligence and visualisation platform brings these data streams into a single interface, giving operators the context they need to verify alerts, see how risk levels are changing and make faster, better-informed decisions.
Bob Collington OBE, strategic adviser at Skewb, said: “The water industry has lived with a fragmented landscape of disconnected systems for a long time, and it can slow operators down at the very moment they need to act.
“Bringing Samotics’ ESA insight into our single-pane-of-glass environment moves things on: operators can prioritise pump and motor health alerts using real operational context, from work histories to environmental risk, and the outcomes are captured automatically in a closed loop. We believe this collaborative and integrated approach reflects how utility control rooms will evolve to work in future.”
Checking alerts against operational data
SAM4 monitors pumps and motors remotely from the motor control cabinet. It uses AI to analyse current and voltage data and identify developing faults, often weeks before they would otherwise become apparent. Samotics’ ESA analysts review and validate every SAM4 alert before it reaches the customer.
Within Skewb’s platform, control room operators can check each alert against the site’s work history, telemetry, previous events and other operational data. This context helps teams assess alerts and prioritise work more quickly.
Tom Swain, global head of water at Samotics, said: “Water companies already rely on SAM4 to keep watch over thousands of pumps and motors, and the teams reading those alerts are busier than ever. That’s exactly why we validate every alert with our own ESA analysts before it reaches a customer, so operators are acting on a signal they can trust rather than working through a stream of automated notifications themselves.
“Bringing those trusted alerts into a single view with Skewb and Southern Water, and closing the loop back to maintenance, is our way of helping to tackle a challenge every control room in the sector will recognise.”
Supporting Southern Water’s control room teams
Samotics’ technology is installed on more than 2,800 Southern Water assets at wastewater and clean water sites across southern England and has delivered more than £32 million in confirmed benefits to date.
The integration gives operations teams access to real-time asset health information alongside other operational data. It supports two recently established control room desks: Containment, which focuses on mitigation after an event, and Intensive Care, which oversees high-risk assets.
Austin Phillips, programme manager for the Pollution Task Force at Southern Water, said: “This collaboration demonstrates the value of integrating proven technologies rather than creating yet another standalone system.
“By bringing expert-validated asset-health insights into a single operational environment, we’re enabling faster decision-making, improving visibility of risk and strengthening our ability to protect the environment. It’s a practical example of how data, technology and operational expertise can come together to drive better outcomes for customers, regulators and the communities we serve.”
The proof of concept is live in Southern Water’s Skewb platform, with wider deployment and further development planned. SAM4’s open APIs allow validated alerts to feed into a range of existing operational and asset management systems. The Skewb integration is the latest example of Samotics bringing alerts into the tools operators already use.
The collaboration builds on recent work between Samotics and Southern Water to detect bursts in rising mains. Southern Water provided years of historical operating data to train the model. Since the capability was announced in July 2026, it has flagged multiple verified bursts, helping operators respond faster to failures that can be difficult to detect and potentially damaging.
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